topic Re: Do I lose my add-ons if I change my plan? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877443#M596875 <P>This question is so often and understandably asked that Public should add a help article about it and perhaps some additional info around the plan change interface.</P> Sun, 18 Sep 2022 16:10:50 GMT umnikke8 2022-09-18T16:10:50Z Do I lose my add-ons if I change my plan? https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877405#M596842 <P>Right now I still have a plan with 3g speeds for data and I was looking into switching to 4G so its faster and I was just wondering if anyone knows if you lose the add-ons that I have on my account?</P><P>Over the years I was given these add-ons, I've still never used them cause I don't go over my data ever but I was just wondering if I get to keep them because it would be nice to have/keep just in case.</P><DIV class=""><DIV class="">&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="0b2d0968a35fe6d0bbb25941f0b0d68e.png" style="width: 456px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/69182i1091133FDA61134B/image-size/large?v=v2&amp;px=999" role="button" title="0b2d0968a35fe6d0bbb25941f0b0d68e.png" alt="0b2d0968a35fe6d0bbb25941f0b0d68e.png" /></span></P></DIV> Sun, 18 Sep 2022 15:21:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877405#M596842 jfreeman1212 2022-09-18T15:21:14Z Re: Do I lose my add-ons if I change my plan? https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877406#M596843 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/201162">@jfreeman1212</a>&nbsp;, you do not lose add-ons if you do a plan change.&nbsp; The only aspect of your account that changes is the plan.&nbsp; Your rewards will also be unchanged.</P> Sun, 18 Sep 2022 15:22:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877406#M596843 will13am 2022-09-18T15:22:08Z Re: Do I lose my add-ons if I change my plan? https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877408#M596845 <P>thanks for the help! I sort of figured as much but its always nice to ask because of the "help a friend" aspect. Thanks again!&nbsp;</P> Sun, 18 Sep 2022 15:24:52 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877408#M596845 jfreeman1212 2022-09-18T15:24:52Z Re: Do I lose my add-ons if I change my plan? https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877414#M596851 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/201162">@jfreeman1212</a>&nbsp;be careful changing your plan! PM seems to have an ongoing issue right where people who've made changes are seeing their data /phone service stop working! I would advise to hold off. Having 3G data speed is better than having no data at all!</P> Sun, 18 Sep 2022 15:30:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877414#M596851 IJB 2022-09-18T15:30:09Z Re: Do I lose my add-ons if I change my plan? https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877443#M596875 <P>This question is so often and understandably asked that Public should add a help article about it and perhaps some additional info around the plan change interface.</P> Sun, 18 Sep 2022 16:10:50 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Do-I-lose-my-add-ons-if-I-change-my-plan/m-p/877443#M596875 umnikke8 2022-09-18T16:10:50Z