topic Re: Titles in Get Support

Titles

kav2001c — Tue, 04 Jan 2022 19:44:58 GMT

Ok I know some are self explanatory but others I am just clueless on. What do the different titles mean?

And what are the rankings?

Public Mobile - official account (?)

Oracle - official information source (?)

Mayor - moderator (?)

Deputy Mayor - assistant moderator

Great Citizen / Super Citizen -

Model Citizen - very good looking citizen (haha)

Good Citizen -

Great Neighbour -

Retired - closed account (?)

I am assuming citizen is better than neighbour but beyond that?

Re: Titles

Korth — Wed, 08 Jun 2016 22:26:13 GMT

I'm a little curious about this, too, lol.

"Public Mobile" obviously indicates a paid employee of Public Mobile.

"Oracle" is a special title granted to few wise Jedi elders, as explained here.

Various one-of-a-kind custom titles might be granted to recognize the uniqueness of great members over time.

The rest looks like a standard sort of forum ranking system. I suspect that advancement is likely gained (mostly) from raw number of posts and (partly) from number of Bravos/Awards received and (a little) from length of membership in days.

Re: Titles

NDesai — Wed, 08 Jun 2016 23:18:31 GMT

To my understanding,

Public Mobile - PM Staff Members

Oracle - Details / might have some moderator capabilities but i m not 100% sure.

The following all go together. Obviously when you are new in the community, you start at the bottom. I am a Deputy Mayor and under my profile on my profile page it says "Support Level". Not sure if others have the same title. But we do not have any ability to edit or change anything. We are just like newbies but with different title and more experience i guess. So, all of the following titles are based on your bravos solution comments etc.

Mayor - moderator (NO)

Deputy Mayor - assistant moderator (NO)

Great Citizen / Super Citizen -

Model Citizen - very good looking citizen (haha)

Good Citizen -

Great Neighbour -

Retired - closed account (Yes)

Re: Titles

Luddite — Wed, 08 Jun 2016 23:28:05 GMT

Oracles cannot access account info only moderators can. Actually no powers, only enthusiasm, effort to never respond unless sure of the answer, and allowed to post own avatar.

Some have also been known to tell jokes.

Re: Titles

NDesai — Wed, 08 Jun 2016 23:34:38 GMT

@Luddite wrote:
Oracles cannot access account info only moderators can. Actually no powers, only enthusiasm, effort to never respond unless sure of the answer, and allowed to post own avatar.

Some have also been known to tell jokes.

Where is your Oracle's leader? I hope he is hanging there ok ©

Re: Titles

Luddite — Wed, 08 Jun 2016 23:41:15 GMT

@NDesai Assuming you mean @Martin, he is taking a break. Hopefully, will return soon.

Re: Titles

kav2001c — Thu, 09 Jun 2016 01:20:30 GMT

Hmm now am even more confused than when started

Wondering what progression rankings are based on (tenure, # of posts, # of bravo etc)

Public Mobile = Official Account

Oracle = Premium Member VIP Recognition

The rest are seemingly random...

(and remember there are even more titles for new members etc, I was just trying to figure out how titles were awarded / progressed)

Re: Titles

NDesai — Thu, 09 Jun 2016 01:33:26 GMT

@kav2001c wrote:
Hmm now am even more confused than when started
Wondering what progression rankings are based on (tenure, # of posts, # of bravo etc)

Public Mobile = Official Account
Oracle = Premium Member VIP Recognition

The rest are seemingly random...
(and remember there are even more titles for new members etc, I was just trying to figure out how titles were awarded / progressed)

They are not random. They are levels based on badges you have unlocked, bravos you have earned, accepted solution comments etc.

Re: Titles

Korth — Thu, 09 Jun 2016 10:58:23 GMT

How does one become (or avoiding becoming) "Retired"?

I also haven't seen anyone labelled "Banned" or whatnot. What does PM do when faced, for example, with a respected member who creates many helpful and informative posts (which are quoted and linked all over the place by other members) yet eventually joins the Dark Side and becomes an annoying greedy spammer/troll whose account must be denied? I have no plans to do such a thing, lol - but I have seen it occur on many other forums over time, usually because a once-awesome member becomes angry at something (or someone) on the forum and turns passionately vengeful.

Re: Titles

Jeremy_M — Thu, 09 Jun 2016 14:03:36 GMT

Hey @kav2001c,

Great question and you're right we don't really divulge on how our ranking system works (This is done on purpose of course so we can avoid gamification)

However here is some clarity I can share with you:

Public Mobile - @NDesai got this one - PM Staff Members (Moderator or internal employee)

Oracle - @Korth nailed it in his post (They also unlock some cool features)

The below rankings are based on your contribution with-in the Community. The more you contribute the more rankings you can unlock. As @NDesai mentioned in his post: "They are not random. They are levels based on badges you have unlocked, bravos you have earned, accepted solution comments etc."

Mayor

Deputy Mayor

Great Citizen / Super Citizen

Model Citizen

Good Citizen

Great Neighbour

The retired ranking is used for accounts which are no longer active in the Community.

Retired - closed account/ No longer part of the Community

@Korth to answer your question, "What does PM do when faced, for example, with a respected member who creates many helpful and informative posts (which are quoted and linked all over the place by other members) yet eventually joins the Dark Side and becomes an annoying greedy spammer/troll whose account must be denied?

We have a process in place to try and communicate with the Community member, if all else fails and the Community member does not abide by the Community terms and conditions, then we would have no choice but to ban the account. While Banning the account, the original posts will still remain active in the Community, however, the user loses access to the Community.

Hope this helps?

Jeremy

Re: Titles

Luddite — Thu, 09 Jun 2016 14:17:36 GMT

@Korth Moderators are also able to delete offensive posts so that do not appear in the history of a thread. In addition, if the Community simply ignores a new offensive thread it will disappear from the main screen in less than a day usually; being replaced by newer threads.

Re: Titles

kav2001c — Mon, 22 Aug 2016 01:15:22 GMT

Ok well

I know Town Hero is based on number of accepted solutions now (need 15)

Still waiting for my people of public clarification next

Re: Titles

jamestneutron — Tue, 18 Oct 2016 10:35:36 GMT

Best way to find out is to work your way up the ranks from good neighbour... Then get hired...and start from the bottom again!

Re: Titles

kav2001c — Thu, 27 Oct 2016 17:35:38 GMT

Hmm Ok

So Deputy Mayor seems to be based on number of unique posters who bravo your posts

Based off this I am assuming the Mayor metric is similar

Re: Titles

Mark2016 — Thu, 03 Nov 2016 17:50:23 GMT

I already ranked up! First day here!

Re: Titles

srlawren — Thu, 03 Nov 2016 20:02:01 GMT

Can't we all live in a classless society?!? 🙂

Great work, @Mark2016--welcome aboard.

And to all: enjoy working your way up the ranks. Every time you help someone or offer up a great suggestion, you're helping the whole community be better. Cheers!

Re: Titles

kav2001c — Sun, 11 Dec 2016 16:21:17 GMT

Interesting both of the new Oracles have cleared 2000 bravos

There might be a stat requirement before they get promoted

Re: Titles

Chaos_Scorpio — Thu, 22 Dec 2016 19:22:10 GMT

I just got Town hero ... I only got 11 solutions ... so no idea how it is calculated...

I think a PM super cape user changes the requirements just to confuse us. (is it bad I am thinking of a super sheep in worms right now ... dan di dan daa ... Boom)

Re: Titles

Mana — Fri, 23 Dec 2016 05:46:40 GMT

@Chaos_Scorpio Congrats!

i have seen a title called "legend", anyone knows what level and capabilities it has?

Re: Titles

srlawren — Fri, 23 Dec 2016 16:39:52 GMT

@Mana there is only one community member that has the title Legend, in honour of our dear friend @Martin, whom passed away this spring.

More info:

http://productioncommunity.publicmobile.ca/t5/Announcements/Oracle-Martin/m-p/57058/highlight/true#M3777

http://productioncommunity.publicmobile.ca/t5/Discussions/Martin-is-a-Legend/m-p/69147/highlight/true#M17651

http://productioncommunity.publicmobile.ca/t5/Public-Lab/Community-Legend/idi-p/97945

R.I.P., Martin! We miss you!