topic Re: NO PHONE SERVICE - ACCOUNT IS ACTIVE in Get Support

NO PHONE SERVICE - ACCOUNT IS ACTIVE

Kreuz — Sat, 17 Sep 2022 20:21:50 GMT

I've just upgraded my plan and paid $. Account is active and now I have no service. Please correct this immediately or refund my credit card for your non existent service. I look forward to a resolution.

Re: NO PHONE SERVICE - ACCOUNT IS ACTIVE

RossN — Sat, 17 Sep 2022 20:25:37 GMT

@Kreuz Hi unfortunately that is a problem the last few days

you need to contact customer service agent

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

Re: NO PHONE SERVICE - ACCOUNT IS ACTIVE

DDM69 — Sun, 18 Sep 2022 02:11:08 GMT

You are posting this issue to a public forum made up of customers.

Re: NO PHONE SERVICE - ACCOUNT IS ACTIVE

Kreuz — Sat, 17 Sep 2022 20:39:15 GMT

Always one donkey in the comments! The service was working for a few years and once I upgraded the plan the service stopped working. Comprende!

Re: NO PHONE SERVICE - ACCOUNT IS ACTIVE

Kreuz — Sat, 17 Sep 2022 20:42:49 GMT

Thank-you for the feedback RossN. Appreciated!

Re: NO PHONE SERVICE - ACCOUNT IS ACTIVE

DDM69 — Sat, 17 Sep 2022 20:57:04 GMT

Lol. If it worked until recently then I guess it’s not been non existent. By posting here you won’t get resolution…but I guess you would know that.

Re: NO PHONE SERVICE - ACCOUNT IS ACTIVE

computergeek541 — Sat, 17 Sep 2022 20:48:39 GMT

Inappropriate comments removed

Re: NO PHONE SERVICE - ACCOUNT IS ACTIVE

computergeek541 — Mon, 19 Sep 2022 01:40:32 GMT