topic SIM card in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/877206#M596682 <P>Unable to change my sim number on my account. I apply the new number and press save changes and the new number changes to all zeros.</P> Sat, 17 Sep 2022 20:11:23 GMT Gg3 2022-09-17T20:11:23Z SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/877206#M596682 <P>Unable to change my sim number on my account. I apply the new number and press save changes and the new number changes to all zeros.</P> Sat, 17 Sep 2022 20:11:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/877206#M596682 Gg3 2022-09-17T20:11:23Z Re: SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/877208#M596683 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/254064">@Gg3</a>&nbsp;Hi clear your cache and cookies or try a different browser in private or incognito mode reboot your device and try again&nbsp;</P> Sat, 17 Sep 2022 20:13:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/877208#M596683 RossN 2022-09-17T20:13:53Z Re: SIM card https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/877233#M596702 <P>To verify that it is usable.....try the first step of activation. Once all numbers are entered you should get a green check mark but if you get a red exclamation mark...it is an issue.....likely already used.&nbsp;</P> Sat, 17 Sep 2022 20:50:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/SIM-card/m-p/877233#M596702 CountyDownIeUk 2022-09-17T20:50:00Z