topic Re: Plan change in Get Support

Plan change

kevinmcguire26 — Wed, 14 Sep 2022 16:36:31 GMT

I upgraded my plan last month. The following month, it was back to the previous plan. Why.

Re: Plan change

computergeek541 — Wed, 14 Sep 2022 16:38:33 GMT

@kevinmcguire26 wrote:
I upgraded my plan last month. The following month, it was back to the previous plan. Why.

Do you know if the plan ever properly changed? Clear your browser's cache and cookies and close it. Restart the browser and log back in. Some customers have been having issues with the Self Serve site showing old copies of the account pages.

Re: Plan change

softech — Wed, 14 Sep 2022 16:40:12 GMT

@kevinmcguire26 this is weird if you did not rewurdt the 2nd change. do yiubsee different charges for the 2 months on Payment History??