topic Re: I keep getting texts... in Get Support

I keep getting texts...

shaw146 — Tue, 04 Jan 2022 19:44:09 GMT

Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time.

Even though I'm not texting outside of Canada.

Re: I keep getting texts...

Kalla_A — Sat, 04 Jun 2016 14:46:24 GMT

Hello @shaw146,

This is just a temporary glitch. Have you tried taking out the SIM card and restarting your phone?

If the messages persists for a couple of days, please let me know and I will escalate this.

Cheers 🙂

Kalla

Re: I keep getting texts...

Luddite — Sat, 04 Jun 2016 17:03:21 GMT

@shaw146 If you have an iPhone and just activated or installed an system update, Apple sends messages from outside Canada as it sets up iMessage. As Kalla said it will usually stop within a few days.

Re: I keep getting texts...

tiktok72 — Sun, 05 Jun 2016 02:39:39 GMT

Re: I keep getting texts...

tiktok72 — Sun, 05 Jun 2016 02:40:55 GMT

I always get the message when I reboot my phone. I don't know what's wrong.

Re: I keep getting texts...

Luddite — Sun, 05 Jun 2016 02:52:56 GMT

@tiktok72 If you have an iPhone, this is annoying but normal. Is that your situation? What sort of messages are you receiving?

Re: I keep getting texts...

tiktok72 — Sun, 05 Jun 2016 04:23:16 GMT

Everytime when I reboot my phone, I will get 2 to 4 same messages say that Public mobile do not offer text message outside of canada. And my phone is lg g3.

Re: I keep getting texts...

IWIK — Sun, 05 Jun 2016 13:05:33 GMT

Have an app that might be sending messages on startup? Been downloading strange apps?

Re: I keep getting texts...

tiktok72 — Sun, 05 Jun 2016 14:07:14 GMT

Nope. It started right after port over to public mobile about 2 months ago. I never had any problem before.

Re: I keep getting texts...

Luddite — Sun, 05 Jun 2016 14:45:20 GMT

@tiktok72 @shaw146 I'm not an Android buff, but I did find these instructions to block incoming texts from particular numbers:

Open “Messaging“.
Press the “Menu” icon located at the upper-right corner.
Select “Blacklist“.
Set “Blacklist” to “On“, then select the plus (+) to add a person to block.
Type the number you wsih to block. ...
If you wish to remove a number from Blacklist, select the number, then choose “Delete“.

Otherwise, think you are stuck just waiting for them to end as I do with my iPhone.

Re: I keep getting texts...

JaK — Sun, 05 Jun 2016 17:23:14 GMT

Although you probably don't want to blacklist Public Mobile, as they do send useful texts on occassion! 🙂

Re: I keep getting texts...

Luddite — Sun, 05 Jun 2016 17:28:19 GMT

@JaK Thanks; didn't occur to me.

I never bother with blacklisting SMS as they always stop in a day or two and I have never checked what the incoming phone number was.