topic Re: Google Maps in Get Support

Google Maps

Jcurry — Mon, 12 Sep 2022 12:29:51 GMT

Hey guys,

I've been having trouble the last 3 months with Google maps. It won't load very well on my phone. Waze works perfectly find so I've used that.

I downgraded to the 5G plan but that shouldn't effect anything. Is it not support by 3G/4G anymore??

Re: Google Maps

YVR — Mon, 12 Sep 2022 12:46:58 GMT

Hi @Jcurry

You could download specific area maps on Google maps to improve speed. You can select the areas that you want saved to your phone.

That might help with speed. Haven't heard Google maps stopping suppo

Re: Google Maps

Dunkman — Mon, 12 Sep 2022 12:47:04 GMT

@Jcurry

Google maps works fine with my phone recently. I am on a 3G plan presently. Have you download an off line version of the map in your area? That might make the use of google maps easier. Update to the latest version of the google maps app.

Re: Google Maps

computergeek541 — Mon, 12 Sep 2022 12:47:58 GMT

Public Mobile doesn't have 5g plans, but any type of internet connection will do to download maps.

Re: Google Maps

will13am — Mon, 12 Sep 2022 14:14:27 GMT

@Jcurry , try clearing cache, force close and then reopening the google maps app. Mobile data does not discriminate performance based on the app being used. The fact that you are having good performance with waze suggests there was never anything wrong with the mobile data. The problem is software related.

Re: Google Maps

softech — Mon, 12 Sep 2022 14:23:17 GMT

@Jcurry I would even try to uninstall and reinstall Google Map and see if it helps

Re: Google Maps

Meow — Mon, 12 Sep 2022 14:24:59 GMT

You could Not 'downgrade to 5G' as PM does not support it.

PM does not restrict nor care how you use data so if you have issues with Google map it has to be with app itself not with PM.

Clean app cache, data, download your local area for off line usage; it will help on-line usage too. Never had issue with Google map...

Re: Google Maps

Alexandf — Mon, 12 Sep 2022 20:17:54 GMT

@Jcurry

check the update of that app if not updating not works right.reboot phone.