topic activation in Get Support

activation

Julielil — Mon, 12 Sep 2022 01:35:28 GMT

information?

RossN — Mon, 12 Sep 2022 01:44:34 GMT

@Julielil hi is there a specific question you need answered? you can activate here https://publicmobile.ca/en/on/portal/activation

toxicfire — Mon, 12 Sep 2022 01:43:43 GMT

What information are you exactly looking for Jullielil?

BKNS27 — Mon, 12 Sep 2022 03:39:38 GMT

You need a new PM SIM first.

If you are porting your old number, keep the old SIM in the phone and wait for the text confirming you are porting over to PM.

90 minute window to confirm.
Also have your old account number handy.

On your PC, go to the activation page as per @RossN.

Then follow the steps by entering the SIM number and your info. This will include picking a new number rather than porting your old number.