topic Re: I cannot find the email associated with my self serve account help! in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-find-the-email-associated-with-my-self-serve-account/m-p/874289#M594446 Mon, 12 Sep 2022 00:27:49 GMT computergeek541 2022-09-12T00:27:49Z I cannot find the email associated with my self serve account help! https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-find-the-email-associated-with-my-self-serve-account/m-p/873932#M594200 <P>I actually finally found it but now I need password changed&nbsp; &nbsp; hoe do I get ahold of someone to help me with this asap</P> Sun, 11 Sep 2022 05:49:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-find-the-email-associated-with-my-self-serve-account/m-p/873932#M594200 Angelfacelo1981 2022-09-11T05:49:36Z Re: I cannot find the email associated with my self serve account help! https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-find-the-email-associated-with-my-self-serve-account/m-p/873933#M594201 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/253072">@Angelfacelo1981</a>&nbsp;you can still try to use the Forgot Password link there on the login page.&nbsp; &nbsp;Try to put in all the possible emails you have and see which one will receive the reset email&nbsp;</P><P>&nbsp;</P><P>If that doesn't work, the please open ticket with PM support&nbsp; to get that sorted out:</P><P>&nbsp;</P><P><STRONG>1. For faster response (2-48 hours)</STRONG>, use this direct link:<SPAN>&nbsp;</SPAN><A href="https://publicmobile.ca/chatbot" target="_blank" rel="noopener noreferrer">https://publicmobile.ca/chatbot</A>.</P><P class="lia-indent-padding-left-30px">**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".</P><P><STRONG>2. Or Private message</STRONG><SPAN>&nbsp;</SPAN>to the CS Agent:<SPAN>&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P><P><BR />**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there</P><P>&nbsp;</P> Sun, 11 Sep 2022 05:58:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-find-the-email-associated-with-my-self-serve-account/m-p/873933#M594201 softech 2022-09-11T05:58:19Z Re: I cannot find the email associated with my self serve account help! https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-find-the-email-associated-with-my-self-serve-account/m-p/874289#M594446 Mon, 12 Sep 2022 00:27:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-cannot-find-the-email-associated-with-my-self-serve-account/m-p/874289#M594446 computergeek541 2022-09-12T00:27:49Z