topic Re: Need to find my account number cannot login to my account in Get Support

Need to find my account number cannot login to my account

Musa1 — Sat, 10 Sep 2022 22:17:00 GMT

I never registered myself with public, was using number after. Cannot login to my account

Outdoorsman — Sat, 10 Sep 2022 22:20:49 GMT

your account number can be found in your self serve account profile, to reset or change your email

you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or private message them here

RossN — Sat, 10 Sep 2022 22:32:35 GMT

@Musa1 hello if you signed up instore you can register here https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2BXKyAsUGl2N10AVl7ws2J1MLVR&lang=en& or if you forgot your sign in credentials a cs agent can help with that also once signed in you can find your account number in your profile

dust2dust — Sat, 10 Sep 2022 22:29:47 GMT

So you signed up in a store? Does one get a welcome email doing that I wonder? If so then the account number is hidden in that.

But otherwise you need the support people as above.

BKNS27 — Sat, 10 Sep 2022 22:31:15 GMT

Who registered your SIM and account?

Only a CS_Agent can help if you know your security PIN etc.

computergeek541 — Sun, 11 Sep 2022 07:11:34 GMT

Repeat of same thing provided more than 9 hours ago isn't helpful