topic Re: Unlock Phone in Get Support

Unlock Phone

carone1 — Sat, 10 Sep 2022 14:51:40 GMT

I bought a public mobile phone but i noticed it is locked to public / Telus' network. I would like to unlock it to have more flexibility. What is the process? CRTC mandates that carriers offer this option for free. https://crtc.gc.ca/eng/archive/2019/2019-169.htm

Thanks

Re: Unlock Phone

softech — Sat, 10 Sep 2022 23:21:36 GMT

@carone1 usually phones you got from PM are all unlocked, but it's true that could have missed

you can use this direct link to open ticket with PM for phone unlock issue:

https://urlshortner.tiia.ai/Oyn1L6

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

Re: Unlock Phone

computergeek541 — Sat, 10 Sep 2022 18:30:59 GMT

no need to repeat others

Re: Unlock Phone

computergeek541 — Sat, 10 Sep 2022 20:16:15 GMT