topic Re: Payment date keeps moving up in Get Support

Payment date keeps moving up

Momma22 — Sat, 10 Sep 2022 15:25:56 GMT

Hi,

When I joined a year ago my payment date was the 14th but it kept creeping up to the 9th! I think I'm good and before I know it the service is suspended! I am glad it is a quick fix but how can i plan for billing that way?

Re: Payment date keeps moving up

dust2dust — Sat, 10 Sep 2022 15:28:17 GMT

Because it's 30 days, not monthly. The date creeps up on 301 day months and back down after February.

Re: Payment date keeps moving up

hTideGnow — Sat, 10 Sep 2022 15:27:44 GMT

HI @Momma22 this is actually correct.

PM cycle is 30 days and not monthly. So, the payment date will keep changing.

Re: Payment date keeps moving up

softech — Sat, 10 Sep 2022 15:31:39 GMT

@Momma22 best way is to enable Pre-Authorized payments and hence you don't have to worry about it

If Sept 9 was your renewal date, your next couple one would be

Oct 9

Nov 8

Dec 8

Jan 7

Feb 6

Mar 8

Apr 7 ...

Re: Payment date keeps moving up

gpixel — Sat, 10 Sep 2022 15:43:40 GMT

@Momma22

everytime your account renews and you receive the congrats text add more funds to the account. use the renewal process as a reminder to pay. this is the best way to keep your service uninterrupted. since your account just renewed I would add more funds for the next renewal.

Re: Payment date keeps moving up

porcupine — Sat, 10 Sep 2022 15:53:52 GMT

it is a 30 day plan