topic Re: Refer a friend in Get Support

Refer a friend

Salad — Sat, 10 Sep 2022 00:05:02 GMT

I added the code during activation but don't see the $10 discount on my account. When is this applied?

dust2dust — Sat, 10 Sep 2022 00:06:47 GMT

Up to 3 days but usually overnight.

Alexandf — Sat, 10 Sep 2022 00:07:38 GMT

72 hr will be in your account,

not see it after 3 day open ticket with PM support and ask them to check it

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

have trouble with Chatbot: Private message CS Agent at:

Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.

softech — Sat, 10 Sep 2022 00:07:10 GMT

@Salad has it been 72 hours yet? PM will put the $10 credit within 72 hours.

If you waited 72 hiurs and still not see the credit, then open ticket with PM support:

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

Yummy — Sat, 10 Sep 2022 00:07:43 GMT

It will take few days for your bonus to appear.

Ask your friend to check his account; he should be able to see last 4 digits of your phone if you entered referral code properly.