topic Re: Fraud Alert in Get Support

Fraud Alert

Kamjb21 — Thu, 08 Sep 2022 22:22:12 GMT

Hello, I would like to ask if my phone number is being used by someone else. Recently I have got a call saying that the calls were being made by showing my cell phone number as a caller ID. Could you check that for me? Or how could you help me out to solve this? Just this. Thanks

Re: Fraud Alert

CountyDownIeUk — Thu, 08 Sep 2022 22:29:04 GMT

Your number was spoofed by a scammer. It should not last more than a week. Any one calling you....just tell them it was not you and your number was spoofed. It is very easy to do (spoofing that is).

Re: Fraud Alert

RossN — Thu, 08 Sep 2022 22:28:25 GMT

@Kamjb21 hi no need to worry,someone is spoofing your number it will go away after a few days ,it happens to us all

Re: Fraud Alert

Meow — Thu, 08 Sep 2022 23:08:56 GMT

There is no solution for your problem. Spammers and telemarketers are spoofing - faking your number to look like it is local number so people would answer their call.

Re: Fraud Alert

softech — Thu, 08 Sep 2022 23:20:19 GMT

@Kamjb21

this is Caller ID spoofing. You can find more information here:

https://en.wikipedia.org/wiki/Caller_ID_spoofing

Honest, there is nothing much you can do. It is just scammers way of fooling people thinking it is a normal number calling (not those annoying 1-800 telemarketers) and will pickup the phone. The target is not really you (the number they spoofed). In reality, it has no harm to you. You cannot really do much, just like letter mail, people can randomly put in any address as the return address and you cannot stop it.

Re: Fraud Alert

tina9099 — Thu, 08 Sep 2022 23:33:22 GMT

This happened to me when I was a Telus customer. It is just one of those annoyances that you can’t do anything about.

Re: Fraud Alert

Alexandf — Fri, 09 Sep 2022 04:56:38 GMT

@Kamjb21

make report by open ticket with PM support At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

have trouble with Chatbot: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.