topic Re: signal is weak in Get Support

signal is weak

Citoyen — Thu, 08 Sep 2022 19:54:55 GMT

Re: signal is weak

mo1979ca — Thu, 08 Sep 2022 20:02:04 GMT

Mine too. It one bar less.

Re: signal is weak

dabr — Thu, 08 Sep 2022 20:04:09 GMT

@Citoyen Might be because of some some network issues or an outage in your area or just a temporary issue which should get resolved by itself later in the day.

If you're having issues with calling, try setting your phone on 3G/WCDMA mode temporarily. Or try rebooting a couple of times. If possible also try your SIM in another compatible phone to rule out a device problem.

Re: signal is weak

Alexandf — Fri, 09 Sep 2022 05:30:40 GMT

@Citoyen

open ticket with PM support and ask them

At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

have trouble with Chatbot: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.

Reset All Settings not works do backup and Hard Reset.