topic Re: porting from chatr in Get Support

porting from chatr

WelcomeTfk — Thu, 08 Sep 2022 02:05:12 GMT

how

Re: porting from chatr

softech — Thu, 08 Sep 2022 02:08:14 GMT

Buy a new PM sim card from Telus/Koodo store

Then, Just activate from PM site: https://activate.publicmobile.ca/

One of the steps would be asking if you are bring in your phone number. Choose that option, then pick Chatr from the list of the provider. Use the account number instead of IMEI for porting information

Re: porting from chatr

WelcomeTfk — Thu, 08 Sep 2022 02:09:38 GMT

Today i got from Amazon

Re: porting from chatr

softech — Thu, 08 Sep 2022 02:12:11 GMT

@WelcomeTfk wrote:
Today i got from Amazon

@WelcomeTfk Wait for the Sim card to come and then you can activate

Re: porting from chatr

WelcomeTfk — Thu, 08 Sep 2022 02:14:22 GMT

Today arrival

Re: porting from chatr

softech — Thu, 08 Sep 2022 02:14:45 GMT

@WelcomeTfk

If you got it already, go ahead and activate

Re: porting from chatr

WelcomeTfk — Thu, 08 Sep 2022 02:17:23 GMT

said how

Re: porting from chatr

esjliv — Thu, 08 Sep 2022 02:17:57 GMT

@WelcomeTfk - make sure your chatr account is active in order to port over to public mobile. Do not cancel your chatr account, as the porting process when completed successfully will take care of closing it.

See helpful info. here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

Re: porting from chatr

softech — Thu, 08 Sep 2022 02:18:21 GMT

@WelcomeTfk

start from https://activate.publicmobile.ca/, let us know which steps you got problem with if any. Should be a very easy and smooth process

Re: porting from chatr

WelcomeTfk — Thu, 08 Sep 2022 02:20:22 GMT

Hmmm… can't reach this page

Re: porting from chatr

softech — Thu, 08 Sep 2022 02:20:46 GMT

@WelcomeTfk wrote:
Hmmm… can't reach this page

do you mind a screenshot?

Re: porting from chatr

esjliv — Thu, 08 Sep 2022 02:21:55 GMT

Which page @WelcomeTfk . I just tried all the links in this thread, and they work for me.

Re: porting from chatr

WelcomeTfk — Thu, 08 Sep 2022 04:23:45 GMT

Re: porting from chatr

Patchio — Fri, 09 Sep 2022 03:39:27 GMT

You may need to clear your cookies and cache from your internet browser (e.g., Firefox), then the Public Mobile activation page will hopefully load properly.

If it still doesn't work in the original internet browser, then try using a different browser (e.g., Chrome), OR try accessing the Public Mobile activation page using an Incognito or Private Window.

You do not need to port from Chatr immediately when you are activating your Public Mobile sim card. You can do it after you have successfully activated the Public Mobile sim card with a new temporary number.

Whichever method you choose to port from Chatr (during OR after activation), please remember to call Chatr BEFOREHAND to get your Chatr account number, otherwise your phone number will not be ported to Public Mobile successfully. Your Chatr account also needs to be ACTIVE for the number to be ported.

Good luck.