topic Re: help i lost my 2 referals in Get Support

help i lost my 2 referals

dboxtvinfo — Thu, 08 Sep 2022 00:54:33 GMT

i am reaaly not enjoying the slow interface and feel like i list 2 referals liks to my numbers i do take time to respond but now moving and summer is over so i need to see why this loss of 2 referals the new reward is not good for me i prefer old

Re: help i lost my 2 referals

esjliv — Thu, 08 Sep 2022 00:57:46 GMT

Do you know which numbers are no longer showing @dboxtvinfo ?

Can you connected with them to see if they are still active with public mobile?

If any referrals are in suspended status or ported out then you will not be rewarded for these referrals.

Re: help i lost my 2 referals

hTideGnow — Thu, 08 Sep 2022 01:02:25 GMT

HI @dboxtvinfo , is that 2 person that you actually know? If you know them and you have the phone number, it is easier to reach out to PM CS agent and ask

However, if it is just a friend's friend that you don't really know, honest, it might be hard. PM likely will ask you for all the information and you might not have.

Re: help i lost my 2 referals

Alexandf — Fri, 09 Sep 2022 07:59:35 GMT

@dboxtvinfo

open ticket with PM support and ask them to check

At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

have trouble with Chatbot: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Once ticket is submitted,(envelope icon on the top right) CS_Agent will reply you there.

Re: help i lost my 2 referals

TimTim — Tue, 13 Sep 2022 02:32:41 GMT

Make sure your friends didn't cancel their plans

Re: help i lost my 2 referals

CountyDownIeUk — Tue, 13 Sep 2022 02:38:15 GMT

Get used to it. PM has been asked numerous times to post the status of all referrals.

So.

Did a number fall off your list altogether?

Or do you have more numbers listed but less dollars?

Re: help i lost my 2 referals

CountyDownIeUk — Tue, 13 Sep 2022 02:40:11 GMT

@TimTim wrote:
Make sure your friends didn't cancel their plans

Or suspend.

Re: help i lost my 2 referals

dboxtvinfo — Wed, 09 Nov 2022 21:41:38 GMT

yes i know them all but it seems some pay vouchers or add funds so why do i get not rewarded i see from few months ago

Re: help i lost my 2 referals

dboxtvinfo — Tue, 22 Nov 2022 20:02:05 GMT

hey i have 2 referals