topic Re: change email address of account in Get Support

change email address of account

victoriaschende — Wed, 07 Sep 2022 22:12:52 GMT

hello

I need to change my email address of my account. Help please

computergeek541 — Wed, 07 Sep 2022 22:14:26 GMT

@victoriaschende wrote:
hello

I need to change my email address of my account. Help please

RossN — Wed, 07 Sep 2022 22:14:46 GMT

you need to contact a customer service agent they will help reset/change your account email

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here

check your community envelope for a reply

esjliv — Wed, 07 Sep 2022 22:14:56 GMT

@victoriaschende - only CSA can change your email connected to your My Account.

Submit a ticket to them. Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

Community email can be changed by yourself in your settings.