topic Re: Add new SIM Card in Get Support

Add new SIM Card

MarCut — Wed, 07 Sep 2022 21:00:07 GMT

Hi.

I lost my sim card from a return trip and I need to update my account for a new SIM card that I got

Re: Add new SIM Card

computergeek541 — Wed, 07 Sep 2022 21:01:30 GMT

@MarCut wrote:
Hi.
I lost my sim card from a return trip and I need to update my account for a new SIM card that I got

Please log into your Self Serve account by loading selfserve.publicmobile.ca. Go to the Profile area and there will be an option to change your SIM card.

Re: Add new SIM Card

Timer — Wed, 07 Sep 2022 21:04:00 GMT

@MarCut

How to SIM Swap > http://publicmobile.ca/en/on/get-help/articles/sim-swap-fraud
and use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode,and get verification code choose by email for SIM Swap.

Re: Add new SIM Card

Outdoorsman — Wed, 07 Sep 2022 21:05:02 GMT

@MarCut hi go into your self serve account go to the far right to quick links, you can change sim there

Re: Add new SIM Card

MarCut — Wed, 07 Sep 2022 21:30:38 GMT

Thanks for the support.

After using a computer I was able to get this done