topic Re: iPhone 14 is esim only - confirmed in Get Support

iPhone 14 is esim only - fake news

suthek — Wed, 07 Sep 2022 19:57:54 GMT

is public mobile going to finally support esim? or can we no longer use the latest iPhone products on Public Mobile?

Sorry re-watched the release.

I thought they said north american models. but after re-watching it says U.S. models.

Thanks everyone. Panic averted.

Re: iPhone 14 is esim only - confirmed

softech — Wed, 07 Sep 2022 18:20:54 GMT

@suthek no date on eSIM support

For now within the Tier 3 , only Lucky is supporting eSIM

Re: iPhone 14 is esim only - confirmed

suthek — Wed, 07 Sep 2022 18:21:52 GMT

Is there a way to escalate this issue with PM?
Before it was "ok" but now they don't support current generation phones.

Re: iPhone 14 is esim only - confirmed

softech — Wed, 07 Sep 2022 18:27:28 GMT

@suthek You can certainly open ticket but I am doubt it will make much difference.

So, did they announce iPhone in Canada will be eSIM only? Honest, Canada is not ready for eSIM only, not just Public Mobile. If they are doing it, it is a way to only give business to the big 3

To open ticket with PM , here are the 2 ways. Yes, you might want to ask them to escalate

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

Re: iPhone 14 is esim only - confirmed

hTideGnow — Wed, 07 Sep 2022 18:33:09 GMT

HI@suthek Where you got that confirmed news about eSIM on iPhone?

Re: iPhone 14 is esim only - confirmed

hairbag1 — Wed, 07 Sep 2022 18:41:56 GMT

https://www.cnet.com/tech/mobile/apple-makes-the-iphone-14-14-plus-official/

Re: iPhone 14 is esim only - confirmed

dust2dust — Wed, 07 Sep 2022 19:23:45 GMT

Wow. Public better hurry up unless they want to cut out all the Apple'rs.

Adding - I looked at Apple US before. Apple Canada does still support a physical sim.

https://www.apple.com/ca/iphone-14-pro/specs/

US seems to not:

https://www.apple.com/iphone-14-pro/specs/

Re: iPhone 14 is esim only - confirmed

softech — Wed, 07 Sep 2022 18:51:31 GMT

@dust2dust wrote:
Wow. Public better hurry up unless they want to cut out all the Apple'rs.
https://www.apple.com/iphone-14-pro/specs/

Who cares .. Proud to be an Android user 🤖 > 🍎

and I will certainly miss asking people to "try to your sim card in another phone"

Re: iPhone 14 is esim only - confirmed

dust2dust — Wed, 07 Sep 2022 18:53:42 GMT

Apple early adopters of those that always have to have the latest greatest.

I really can't understand why Public hasn't adopted esim. A simple matter of paying for it and then emailing a qr. Instant. None of this stupid slow snail mail. If your phone supports it of course.

Re: iPhone 14 is esim only - confirmed

softech — Wed, 07 Sep 2022 19:01:48 GMT

I agree PM should start eSIM, especially now Apple has pull the trigger.

But I do not think it is necessary to remove physical sim at this point. Sometimes, removing of these and that is just to drive accessories sales and unnecessary, I think. Physical sim was what make swap phones and troubleshooting easy. Another example of unnecessary features removal is the sd card and the audio jack

Re: iPhone 14 is esim only - confirmed

dust2dust — Wed, 07 Sep 2022 19:08:59 GMT

@softech- Yup. Among many of the reasons why I'm not an Apple guy.

I'm fine with a provider offering both kinds of sims. Older phones can still be used. They can pull in newer phone owners. esims can be "removed" from a device. I seem to think they can be re-used. Not sure. Haven't bothered to investigate that.

Adding - many Androids don't have headphone jacks and sd card slots. But there's only one Apple manufacturer.

Re: iPhone 14 is esim only - confirmed

CountyDownIeUk — Wed, 07 Sep 2022 20:32:02 GMT

@dust2dust wrote:
Wow. Public better hurry up unless they want to cut out all the Apple'rs.
Adding - I looked at Apple US before. Apple Canada does still support a physical sim.
https://www.apple.com/ca/iphone-14-pro/specs/

US seems to not:
https://www.apple.com/iphone-14-pro/specs/

Canada. Confusing remark ... not compatible with micro sim.......but all newer iPhones are nano.

So many ways to read this🥴🥴

USA ... NO SIM card

I find it hard to believe that Canada and USA would not have identical products.

Re: iPhone 14 is esim only - fake news

softech — Thu, 08 Sep 2022 04:10:34 GMT

@suthek I like how you updated your subject.. LoL

yes, luckily , eSim is not an issue with PM.. for now

https://www.iphoneincanada.ca/news/iphone-14-and-iphone-14-pro-in-canada-still-have-sim-trays-unlike-the-usa/