topic Re: Data Usage dashboard not accurate in Get Support

Data Usage dashboard not accurate

csaniok26 — Wed, 07 Sep 2022 16:21:24 GMT

Hi all, is anyone else facing data usage dashboard, not properly tracking the real usage ?

I've used all my data apparently for current billing period, but the dashboard in my online profile still shows available data.

Re: Data Usage dashboard not accurate

dust2dust — Wed, 07 Sep 2022 16:24:16 GMT

Click the little spinner refresh icons lower down. Or us incognito mode. The numbers should update.

Re: Data Usage dashboard not accurate

Outdoorsman — Wed, 07 Sep 2022 16:30:03 GMT

@csaniok26 hi it happens all the time since the updates to the system

hi you are most likely seeing a cached version of your account data, clear your cache and cookies or use a different browser in secret or incognito mode , reboot and sign back in ,see if it clears up

Re: Data Usage dashboard not accurate

csaniok26 — Wed, 07 Sep 2022 16:57:54 GMT

Thank you guys, I was able to see it correctly in the Incognito mode of the browser. I guess cache is the issue.