topic Re: transferring the existing cell phone no. in Get Support

transferring the existing cell phone no.

t300cat — Tue, 06 Sep 2022 17:24:27 GMT

Hello,

Does anyone tell me do I need to inform the current phone provider that I will transfer my no. to a new provider? Or it will be done once I activate the new no.?

BTW, where to unlock the phone ?

Thank for sharing.

Re: transferring the existing cell phone no.

computergeek541 — Tue, 06 Sep 2022 17:24:16 GMT

@t300cat wrote:
Does anyone tell me do I need to inform the current phone provider that I will transfer my no. to a new provider? Or it will be done once I activate the new no.?

BTW, where to unlock the phone ?

Normally, you're not supposed to contact the old carrier. The old carrier is informed during the number porting process. You do need to respond to a text message from the old carrier (with your old carrier's SIM card still in your phone) to approve the transfer.

As for unlocking your device, it might already be unlocked. However, it's the carrier that the phone is locked that needs to be contacted to assist with the device unlocking.

Re: transferring the existing cell phone no.

t300cat — Tue, 06 Sep 2022 18:05:52 GMT

Got it done successfully, thank you all.

Re: transferring the existing cell phone no.

BKNS27 — Tue, 06 Sep 2022 22:05:51 GMT

@t300cat

Your account must be active before you can port over to another carrier. You don’t need to inform your existing carrier that you are porting to another carrier…it is better that you don’t or they will try to convince you to stay with them.