topic Re: Potential new customer, questions about promos in Get Support

Potential new customer, questions about promos

a344254 — Tue, 04 Jan 2022 19:43:25 GMT

Hi, I am currently a Rogers customer but looking to save some money on my monthly bill. I found public mobile and was excited to switch, But during my sign up for a 90 day plan I came to realize that the data I thought I was going to get every month is stretched across the full 90 days, So unfortunately it’s not as cheap as I thought it was going to be. I see that others have gotten promos in the past with probably better deals. Is it public knowledge when the next promos are going to be active and what they will be? If I were to sign up now on one of the existing plans am I able to switch to a promo when they are released or are they only for new customers?

Re: Potential new customer, questions about promos

jeffster1970 — Thu, 05 Oct 2017 11:49:30 GMT

@a344254 wrote:
Hi, I am currently a Rogers customer but looking to save some money on my monthly bill. I found public mobile and was excited to switch, But during my sign up for a 90 day plan I came to realize that the data I thought I was going to get every month is stretched across the full 90 days, So unfortunately it’s not as cheap as I thought it was going to be. I see that others have gotten promos in the past with probably better deals. Is it public knowledge when the next promos are going to be active and what they will be? If I were to sign up now on one of the existing plans am I able to switch to a promo when they are released or are they only for new customers?

No, generally we don't know when promo's come. But the can come at anytime, and be gone just a quick. Although you can keep an eye on special times of years, or if a competitor is having major promos.

You can switch plans as long as your are eligible. Even if you're not eligible, there are ways to get a promo, it just takes a little more work.

When switch plans, though, keep in mind, this is prepaid and not postpaid, so you might end up losing any unused service.

I came over from Freedom Mobile, with their $35 BTS plan they had. I am on PM's Freedom Promo, only offered to FM's customers. It's $120/90 days, with 12GB of data, unlimited provincial and world-wide text. Between auto-pay and other rewards, my bill was knocked down to $102/90 days. So no complaints.

Re: Potential new customer, questions about promos

will13am — Thu, 05 Oct 2017 13:08:11 GMT

The last promo was targetted at Freedom customers. So, existing customers would not have been able to switch directly. So, signing up now and hoping for a chance to switch to something better in the future may not work. As mentioned, this being a prepaid service, there is potential big expenses if new accounts have to be activated as there are no refunds for existing paid services. Without a reliable crystal ball, I would suggest keeping an eye on promos that pop up from time to time and signing up then.

Re: Potential new customer, questions about promos

Someone_here — Thu, 05 Oct 2017 14:54:03 GMT

@jeffster1970 wrote:.
When switch plans, though, keep in mind, this is prepaid and not postpaid, so you might end up losing any unused service.

@a344254

This is not totally accurate.

You would lose unused service when switching only if you chose to switch in the middle of your billing cycle.

However, you can also future date a plan change. This mean that, if a promo is available and you are in the middle of your billing cycle, you can chose to change for the promo plan on the date your billing cycle ends. This way you secure the promo for yourself (even if the promo ends before the switch is made, if it is registered as a future-dated plan change in your account you will still get it).

Hope this clarifies things a bit!

Re: Potential new customer, questions about promos

mimmo — Thu, 05 Oct 2017 18:21:30 GMT

The way i look at it is:

How much data a month do i need/use and Does a current PM plan offer me a saving compared to what i am currently paying. if you will save money >$5 month then for me it is a clear decison <$5 a tossup.

What teh future promos will be it is impossible to know (open to all, targeted to certain providers, provinicial), it is a risk. If you are waiting for teh $40/4gb plan that is often mentioned i would not hold out for that.

Nice thing about PM is teh rewards refer a couple people and you start saving even more money, and the sooner you join the sooner you will earn your loyalty rewards.

the breakdown of plans (after autopay) is as follows below.

There really is not a great incentive for 90 day plans (2$/month savings)

	30 days		90 day term
	3g	lte	3g	lte
500mb	30	35	28	33
1gb	35	40	32	38
2gb	40	45	38	43
3gb	na	50	na	48
4gb	45	na	43	na
5gb	na	60	na	58
6gb	50	na	48	na