topic Re: Requesting Account details in Get Support

Requesting Account details

ragualagesvaran — Tue, 06 Sep 2022 02:36:21 GMT

Hi I would like to get my account details using my mobile number. My number is xxxxxxxxxxxxxxxxxxx

Re: Requesting Account details

tina9099 — Mon, 05 Sep 2022 18:51:55 GMT

You can log into your PM account to get your account details.

Re: Requesting Account details

esjliv — Mon, 05 Sep 2022 18:52:09 GMT

@ragualagesvaran This is a public forum, please edit your post to remove any personal information. To edit it, hit the down arrow at top, right of your post.

Are you able to log into your My Account, you should find your account under under the Profile TAB.

Or, if you received an activation email, look for that email and you should see the account number in the TO line of that email.

If cannot do above for some reason, as CSA for it.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

Re: Requesting Account details

RossN — Mon, 05 Sep 2022 18:53:33 GMT

@ragualagesvaran your account details? do you mean email and password to get into your account ?

if that's the case you need to contact a customer service agent

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

type request email change

2. alternatively you can private message them here

check your community envelope for a reply