topic verification codes in Get Support

verification codes

Fifthjoy — Sun, 04 Sep 2022 00:35:01 GMT

I am unable to receive short-code texts for verification purposes. both SMS or call option doesnt work.

Re: verification codes

BKNS27 — Sun, 04 Sep 2022 00:47:54 GMT

The 2FA code can be sent by text or email to access your account.
The code is faster now sent through email than before.

Make sure you clear the cache, cookie and go incognito on your browser.

Re: verification codes

darlicious — Sun, 04 Sep 2022 01:37:50 GMT

@Fifthjoy

Are you talking about 2FA codes being sent from your self-serve account with public mobile or are you talking about in general and in particular 2FA verification codes from Banks or other financial institutions? If you just ported in these short codes will not sent to your phone for at least 72 hours and in some cases up to 7 or 10 days for the prevention of fraud.