topic Re: Unable to bring over 2 diff phone numbers under one acct/one email. in Get Support

Unable to bring over 2 diff phone numbers under one acct/one email.

jpal1999 — Sun, 04 Sep 2022 19:01:38 GMT

Hello. The website tells me that the email (which I used to activate my phone) is unable to be used to activate my husband's phone. I want to use one acct and one email for 2 phone numbers. Pls help.

Re: Unable to bring over 2 diff phone numbers under one acct/one email.

RossN — Sat, 03 Sep 2022 18:47:42 GMT

@jpal1999 @Hi in order for your phone/account to work properly you need a separate email for each account but if you wish both accounts can use the same credit card to pay for their phones

Re: Unable to bring over 2 diff phone numbers under one acct/one email.

Timer — Sat, 03 Sep 2022 18:44:59 GMT

@jpal1999

no option to do that for each account need a separate email. but for the other info you can use the same.

Re: Unable to bring over 2 diff phone numbers under one acct/one email.

dabr — Sat, 03 Sep 2022 18:45:59 GMT

@jpal1999 Unfortunately, PM doesn't permit more than one account per SIM/email/phone number. So you'll need to get a separate SIM and activate a new account with another email for your husband, although an alias email address and same CC can be used for easier management of accounts.

You should also use your referral code for the new account so that your husband will receive 10 points and you get either $1 (old rewards) or 1 point/30 days as long as the account stays active with PM.

Re: Unable to bring over 2 diff phone numbers under one acct/one email.

CountyDownIeUk — Sat, 03 Sep 2022 22:33:48 GMT

Each account can use an email and or a alias to that email. Thus only using 1 email.