topic Re: Hotspot problem in Get Support

Hotspot problem

forzza — Sat, 03 Sep 2022 17:23:50 GMT

Hello I have a problem turning on Wifi-Hotspot on my phone in order to share my public mobile internet to my desktop. The "turnon wifi hotspot" option will not enable/highlight on my phone. Can any knowledgeable person please help?

Thank you

Re: Hotspot problem

dust2dust — Sat, 03 Sep 2022 17:27:49 GMT

Did you turn on your cellular/mobile data?

Re: Hotspot problem

forzza — Sat, 03 Sep 2022 17:28:29 GMT

Yes

Re: Hotspot problem

dust2dust — Sat, 03 Sep 2022 17:30:51 GMT

And is data saver on? Can you otherwise browse the internet on cellular/mobile data?

Re: Hotspot problem

forzza — Sat, 03 Sep 2022 17:31:33 GMT

Sorry i hit "accept as solution" by accident. No solution to the problem yet

Re: Hotspot problem

forzza — Sat, 03 Sep 2022 17:38:46 GMT

That was the problem thank you!! The data saver was on!

Re: Hotspot problem

dust2dust — Sat, 03 Sep 2022 17:40:47 GMT

Can you check for any system updates. Restart. iOS or Android? Reset network settings - unfortunately that blows out saved wifi connections and bluetooth pairings and such.

Adding - oh good! Make sure whatever device you connect is told that this is a metered connection. Otherwise it could run away with all your data.

Re: Hotspot problem

forzza — Sat, 03 Sep 2022 17:59:04 GMT

Thank you for the great tip

Re: Hotspot problem

computergeek541 — Sat, 03 Sep 2022 19:35:32 GMT

@forzza wrote:
Sorry i hit "accept as solution" by accident. No solution to the problem yet

I have removed the erroneous solution and reassigned it.