topic Re: Blackview A95 in Get Support

Blackview A95

weyeredup — Thu, 01 Sep 2022 22:24:11 GMT

I just got a fantastic Blackview phone with 128GB! It says that it works in Canada, got it on Amazon.ca. But data won't work. Everything else does. It says it connects to 3G but doesn't seem to. Any suggestions?

Re: Blackview A95

darlicious — Thu, 01 Sep 2022 19:30:05 GMT

@weyeredup

Can you give us the exact model number of your phone? It's likely you just have to edit the APN but we want to make sure it's completely compatible with public mobile and the model number will give us the ability to do that.

Re: Blackview A95

weyeredup — Thu, 01 Sep 2022 19:32:12 GMT

It is A95.

Re: Blackview A95

softech — Thu, 01 Sep 2022 19:38:03 GMT

@weyeredup

Maybe you got a European version ? The US version should work

Here are the 2 versions according to gsmarnea:

(BOLD are the compatible bands)

Europe

3G bands HSDPA 900 / 2100 - EU

4G band 1, 3, 7, 8, 20, 40 - EU

US:

3G: HSDPA 850 / 900 / 1700(AWS) / 1900 / 2100 - USA
4G: 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 25, 26, 28, 41, 66 - USA

and these are the bands used in PM

Looking at this , the US version will work perfectly

But Europe version does not have any 3G network, so, you won't get any voice calls. Even 4G has one band, you would not get data most the time

Re: Blackview A95

softech — Thu, 01 Sep 2022 19:37:07 GMT

@weyeredup wrote:
It is A95.

Need the exact model number to confirm it is a European model or US.

Go to Phone-> About page and check it

Also, you might want to check if your phone is blacklisted , maybe you get the correct US version but a blacklisted one

https://www.devicecheck.ca/check-status-device-canada/

And, is it too late to return it? Get another phone

Re: Blackview A95

weyeredup — Thu, 01 Sep 2022 19:37:19 GMT

Thanks for the info, but um, where do I find these numbers?🙄

Blackview A95

darlicious — Thu, 01 Sep 2022 19:40:18 GMT

@softech

Thanks for finding that info quickly.

@weyeredup

So this would be an APN issue so you will need to edit it by going to your settings>> mobile data>>mobile networks>>advanced >>access point networks>>edit APN >> and input public mobiles APN you can try this one below....

APN.... For public mobile edit then save.

Name

Mobile Internet

APN

sp.mb.com

Proxy

Not set

Port

Not set

Username

Not set

Password

Not set

Server

Not set

MMSC

http://aliasredirect.net/proxy/mb/mmsc

MMS proxy

mmscproxy.mobility.ca

MMS port

8799

MCC

302

MNC

220

Authentication type

Not set

APN type

default,mms,agps,supl,fota,hipri

APN protocol

IPv4

APN roaming protocol

IPv4

APN enable/disable

APN enabled

Bearer

Unspecified

MVNO type

GID

MVNO value

4D4F

Re: Blackview A95

weyeredup — Thu, 01 Sep 2022 20:04:56 GMT

for the model number it only says A95, but the build number is A95_NEU_TE855_V1.0_20220806V07

Re: Blackview A95

weyeredup — Thu, 01 Sep 2022 20:09:02 GMT

I tried this, and now I can send and receive images in text but data still doesn't work.

Re: Blackview A95

softech — Thu, 01 Sep 2022 20:16:10 GMT

@weyeredup wrote:
I tried this, and now I can send and receive images in text but data still doesn't work.

@weyeredup is voice call working for you?

Also, can you take screenshot of the current APN? sometimes an extra space or comma can screw up

Re: Blackview A95

weyeredup — Thu, 01 Sep 2022 20:17:21 GMT

Forgot to rebook... IT WORKS! YAY!! Thanks for the help!

Re: Blackview A95

weyeredup — Thu, 01 Sep 2022 20:20:03 GMT

It works now! Thanks. And yes, there was a misspelling that I fixed. 😊

Re: Blackview A95

darlicious — Thu, 01 Sep 2022 20:33:42 GMT

@weyeredup

Woohoo! You will have to post a review of your new phone I don't know if it would pass the BF test but it is certainly one I have considered for him.. let's just put it this way the Sonim XP8 is not BF proof.

Re: Blackview A95

mikegaboo — Tue, 15 Nov 2022 16:30:18 GMT

Thank you so much, this worked for me as well, I'm so grateful

Re: Blackview A95

darlicious — Wed, 16 Nov 2022 10:44:07 GMT

@weyeredup

Yay! Come back and give us review in a couple of weeks.