topic Re: payment in Get Support

payment

Alokwadhawan — Thu, 01 Sep 2022 14:23:37 GMT

need to give you a visa #

Re: payment

dust2dust — Thu, 01 Sep 2022 14:28:20 GMT

Can you login to your account? You can do this yourself there.

Re: payment

Outdoorsman — Thu, 01 Sep 2022 14:32:12 GMT

@Alokwadhawan Hi you are on a community forum I hope you don’t plan on giving your cc info here,

Log into your self-serve account go to payments go to manage payment methods and you can update your card there

Re: payment

Yummy — Thu, 01 Sep 2022 14:47:44 GMT

If you have self-serving PM account you should be able to add CC by yourself.

Clear your browser's cache & cookies or use incognito mode

Log-in to My Account

Select ‘Payments’

Select ‘Manage Payment Method’

Select "Manage Your Card"

Select "Update Card Information"

Type your address exactly as from your billing statement

Don't use a space in the postal code

Use ALL CAPS if necessary

Type everything, not letting autofill complete any fields

Re: payment

computergeek541 — Thu, 01 Sep 2022 17:50:48 GMT

@Yummy wrote:
Don't use a space in the postal code

Customers should have never been trying to put a space in the postal code. I can say that's pretty much univerasal for most online shioppping websites. The Public Mobile systems no longer allow the customer insert a space.