topic Re: Activation issues in Get Support

Activation issues

Carley — Wed, 31 Aug 2022 20:15:50 GMT

I am having issues activating my account.

Re: Activation issues

dust2dust — Wed, 31 Aug 2022 16:08:55 GMT

What sort of issues? Maybe try a different browser or even device or use incognito mode.

Re: Activation issues

softech — Wed, 31 Aug 2022 16:09:31 GMT

@Carley can you provider more info? like what error you got? was it error 821 or 837? or was it a credit card problem?

And if you are requesting porting, please put in the account number of your current provider instead of providing IMEI or MEID

But first, make sure PM has not charged your credit card yet before you attempt o proceed. And, you might want to try to use Incognito mode to try activation agian

Of course, we really need more information from you before we can advise

Re: Activation issues

Yummy — Wed, 31 Aug 2022 17:02:49 GMT

What kind of issues???

Do not try to activate multiple times, lets determine Why you cannot activate first. You might be billed multiple times in error if you try again and again to activate...

Re: Activation issues

Timer — Wed, 31 Aug 2022 19:11:28 GMT

@Carley

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

or safari on private mode,

or from browser mobile Chrome

go view in desktop mode.

Tap on the menu options.
Select the checkbox against the Desktop site.
and clear cache and cookies and use one page incognito.

here link for photo View Desktop Site. check it out how to do it.

for > Activate Your SIM Card Online >> How to Activate (publicmobile.ca)

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plus ask family member or friends to get one time credit $10.. for refer-a-friend code..