topic Re: Billed early in Get Support

Billed early

Cp22 — Wed, 31 Aug 2022 16:21:22 GMT

I have an unlimited minutes plan with over 400mb left on my account. Why am I being billed early? My service was disconnected as they apparently tried to pass a payment (money was in account but it didn't go thru for some reason). I checked my last few months billing its Always on the 1st-2nd. What is going on? Thank you. (And how do I get rid of the spam promotion texts please?)

Re: Billed early

dust2dust — Wed, 31 Aug 2022 16:30:44 GMT

This is a 30 day service, not monthly. The renewal day will change up on a 31 day month, stay the same on a 30 day month and change down after February.

If you see a mention to unsubscribe then just unsubscribe. Don't you like promos and free stuff?

Re: Billed early

Yummy — Wed, 31 Aug 2022 16:44:15 GMT

PM has billing period of 30 days, not monthly.

Your billing day will vary every months. Few billing periods will be the same day depending on number of days in those months.

Re: Billed early

Timer — Wed, 31 Aug 2022 19:05:09 GMT

@Cp22

because in PM 30 service not monthly,

tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,

or safari on private mode, and make payment.

the text promotion read it not needed and deleted.keep this text on dec, or sometime they send to all customer gift and you need to reply yes or whatever will instructions on it.