topic Re: Call logs in Get Support

Call logs

Patrick007 — Wed, 31 Aug 2022 15:57:07 GMT

I need a copy of my call logs, from March 25 2022 to August 30 2022 .

Re: Call logs

softech — Wed, 31 Aug 2022 16:02:49 GMT

@Patrick007 Call logs can be view and downloaded on My Account

However, it can only go back as far as 90 days. So, you won't be getting as far back as March 25

I double PM Support able to help too, unless you have some proof that you need for legal or for police investigation.

Re: Call logs

computergeek541 — Wed, 31 Aug 2022 17:05:27 GMT

Re: Call logs

Patrick007 — Mon, 05 Sep 2022 17:57:08 GMT

Hello

I require the information for Service Canada. I'll see if they will email the request for the call logs.

Re: Call logs

computergeek541 — Tue, 06 Sep 2022 02:39:23 GMT

@Patrick007 wrote:
Hello
I require the information for Service Canada. I'll see if they will email the request for the call logs.

Usage details are available for the past 90 days. What you see in your Self Serve account is pretty much the extent of the informaiton that can be provided.

Re: Call logs

softech — Tue, 06 Sep 2022 02:44:23 GMT

@Patrick007 wrote:
Hello
I require the information for Service Canada. I'll see if they will email the request for the call logs.

@Patrick007 Pretty sure they won't be able to help if this is just a request for the need of Service Canada.