topic Re: refer code in Get Support

refer code

jatt — Wed, 31 Aug 2022 11:16:26 GMT

I did not use a refer code when I joined, can you add it later and if so how

Re: refer code

Outdoorsman — Wed, 31 Aug 2022 11:26:55 GMT

@jatt hi you would have to contact a cs agent to add it how long since you activated? if it's been a day or two

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or private message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user

Re: refer code

softech — Wed, 31 Aug 2022 11:26:22 GMT

@jatt yes, if you have forgotten to add the code for have difficulty adding it during activation, you can open a ticket and try to ask PM Support to add it back for you after.

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there