topic Re: network login in Get Support

network login

PGSparky — Wed, 31 Aug 2022 01:07:35 GMT

I get prompted to log in to the network and get an internal server error

Re: network login

esjliv — Wed, 31 Aug 2022 01:12:10 GMT

@PGSparky - are you trying to access data?

Did you log into My Account to see if you have any left; or, you can call 611 to check the balances of your data as well.

edit, also try:

restart your phone
remove and reinsert your sim card
perform a Reset of the device's Network Settings
try your sim into another phone to see if things work

Re: network login

Timer — Wed, 31 Aug 2022 01:18:34 GMT

@PGSparky

Check the Status of Your Device

and tried as mention @esjliv

if still not works then contact PM support team by private message CS_Agent to check it.

Re: network login

PGSparky — Wed, 31 Aug 2022 03:48:49 GMT

Site says I still have data available, did the reset and did sim swap, everything else works but still get the prompt to log in to public mobile network and still get an internal server error when it tries.

Re: network login

PGSparky — Wed, 31 Aug 2022 03:49:11 GMT

phone came back clear

Re: network login

Timer — Wed, 31 Aug 2022 04:00:46 GMT

@PGSparky

Tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode,

or from browser mobile Chrome

go view in desktop mode.

Tap on the menu options.
Select the checkbox against the Desktop site.
and clear cache and cookies and use one page incognito.

here link for photo View Desktop Site. check it out how to do it