topic Re: SIM card in Get Support

SIM card

TimNelson — Wed, 31 Aug 2022 00:42:25 GMT

I have not received my SIM card. It was ordered more than 10 business days ago.

Re: SIM card

Outdoorsman — Tue, 30 Aug 2022 23:34:51 GMT

@TimNelson hi unfortunately it can take up to 3 weeks for delivery if you want one in a hurry go to a telus or koodo store to pick one up

Re: SIM card

Timer — Tue, 30 Aug 2022 23:35:01 GMT

@TimNelson

contact PM support team by private message CS_Agent with order #.

Re: SIM card

RossN — Tue, 30 Aug 2022 23:37:42 GMT

@TimNelson hi you are on a public forum anyone can see your personel info, click on the little down arrow top of your post far right and edit your info

Re: SIM card

GR — Tue, 30 Aug 2022 23:46:44 GMT

@TimNelson if you want to cash in on the referral code bonus of 5$ off a month for 5 months you should go to a Telus/Koodo store and pick one up because that expires Sept 2. Also if you activate before tomorrow night on a 25$ or more plan you can use the 2gb bonus per month for 12 months too!

Re: SIM card

softech — Wed, 31 Aug 2022 00:48:36 GMT

Thanks @Lieux

Re: SIM card

BKNS27 — Wed, 31 Aug 2022 01:23:44 GMT

@TimNelson

It normally takes 3-10 days for PM to process your order and up to Canada Post to deliver to you…may take up to a total of 3 weeks.

If you are in a rush, just go to your local Telus/Koodo store to purchase one.

Re: SIM card

PrettyWoman — Wed, 31 Aug 2022 07:18:47 GMT

I'm so sorry to hear about that. Have you tried contacting Public Mobile customer support?