topic Re: Bonus credit in Get Support

Bonus credit

Coco_4_coconuts — Mon, 29 Aug 2022 04:05:15 GMT

I have a question about this bonus credit of $10. I received this in my private messages yesterday after I asked about changing my email. I don't understand how this works is this an extra credit? Or a scam? Any info you can give me on how to use it or if it's real or not? Thanks for your help!

Is this ok?

Re: Bonus credit

Timer — Sun, 28 Aug 2022 20:12:49 GMT

@Coco_4_coconuts

In the corner,messages make a report.

Re: Bonus credit

Timer — Sun, 28 Aug 2022 20:14:43 GMT

@dust2dust

there other violating the rule of showing a referral code..

Re: Bonus credit

dabr — Sun, 28 Aug 2022 20:14:58 GMT

@Coco_4_coconuts That's an unsolicited referral code sent by another customer to have you use their code for activation. You can choose to ignore it if you already have a referral code or report it as spam.

Other customers are not supposed to send their referral code to you unless you have posted requesting one and then it can be sent to your private message box.

Re: Bonus credit

dust2dust — Sun, 28 Aug 2022 20:17:26 GMT

That is somebody who has broken the rules around here by sending unsolicited referral codes. Yes, report them.

Referrals are used as an incentive for customers to bring in customers. The referrer will get either a $1 or a point for each referral. The new customer will get $10. At the moment there's a even a promo on where each party gets $5 each month for 5 months.

It's a weird rule because what the hey the company gets the new customer. But it's been re-affirmed on multiple occasions.

Yes I know @Timer , I do read things.

Re: Bonus credit

Outdoorsman — Sun, 28 Aug 2022 20:18:26 GMT

@Coco_4_coconuts hi a community member can suggest or remind you about a referral but they should not give you one unless you ask them for it, you can report it if you like

Re: Bonus credit

Coco_4_coconuts — Sun, 28 Aug 2022 20:21:26 GMT

The settings icon?

Re: Bonus credit

Coco_4_coconuts — Sun, 28 Aug 2022 20:22:36 GMT

Ok thank you I understand now. I didn't request a referral code I just asked for help changing my email.

Re: Bonus credit

dabr — Sun, 28 Aug 2022 20:24:50 GMT

@Coco_4_coconuts You mentioned you used your father's email yesterday, if he's also a PM customer, you should be using their referral code instead anyhow. You can report it by clicking the gear icon top right of the post, I believe.

Re: Bonus credit

Coco_4_coconuts — Sun, 28 Aug 2022 20:24:53 GMT

Well I don't like to be a tattletale but everyone seems to say I should report it. What would you guys do in the same situation? I don't want to run afoul of the rules here?

Re: Bonus credit

dabr — Sun, 28 Aug 2022 20:26:33 GMT

@Coco_4_coconuts Ignore and delete it. That's what I would probably do, although, unfortunately, the username in your screenshot is a repeat offender for this type of thing.

Re: Bonus credit

Coco_4_coconuts — Sun, 28 Aug 2022 20:27:15 GMT

I will have to ask my dad if he used a referral code when he activated my account. It was almost 3 years ago so I'm not so sure if he did or didn't?

Re: Bonus credit

Coco_4_coconuts — Sun, 28 Aug 2022 20:28:40 GMT

Oh I see. I guess I'll have to think about it.

Re: Bonus credit

dabr — Sun, 28 Aug 2022 20:29:21 GMT

@Coco_4_coconuts If it's been that long, don't bother because I'm sure your dad did and you won't be able to have one added to the account after all this time anyhow. 😊

Re: Bonus credit

RossN — Sun, 28 Aug 2022 22:55:37 GMT

@Coco_4_coconuts hi believe it or not but you are violating the rules yourself by posting that referral number here 🤣,click on the down arrow in the little circle top right corner of your post and edit that referral number

Re: Bonus credit

darlicious — Sun, 28 Aug 2022 20:33:20 GMT

@Coco_4_coconuts

Well repeat offenders should go to jail but I don't think we actually have one here on the community just banishment but I don't think that's going to happen.

Just edit your screenshot so it doesn't show the referral code. You're not in any trouble you wouldn't know that you've done anything wrong by posting the private message.

Re: Bonus credit

Coco_4_coconuts — Sun, 28 Aug 2022 20:37:49 GMT

Oh sorry let me figure that out.

Re: Bonus credit

Timer — Sun, 28 Aug 2022 20:39:27 GMT

@Coco_4_coconuts

review this >> Helpful Community tips (publicmobile.ca)

Re: Bonus credit

dust2dust — Sun, 28 Aug 2022 21:10:27 GMT

Edit it like this and then remove the original from your image library in your profile:

Adding-removed image, kinda pointless now

Re: Bonus credit

dabr — Sun, 28 Aug 2022 20:43:43 GMT

@Coco_4_coconuts BTW, you can use the @ key on your keyboard and the usernames of others in this conversation will pop up, then you can select who you're responding to so that they get the notice for being tagged. 😊