topic Re: forgot the account EMAIL in Get Support

forgot the account EMAIL

masteros — Sun, 28 Aug 2022 01:39:29 GMT

how could I FIND IT BACK?

Re: forgot the account EMAIL

masteros — Sun, 28 Aug 2022 01:53:22 GMT

I have submitted a ticket,but forgot the ticket no

Re: forgot the account EMAIL

dabr — Sun, 28 Aug 2022 02:09:54 GMT

@masteros If you've submitted a ticket, the response will appear in the message box top right on this screen, next to your avatar.

Re: forgot the account EMAIL

masteros — Sun, 28 Aug 2022 02:11:21 GMT

Has been more than half hour,no msg

Re: forgot the account EMAIL

dabr — Sun, 28 Aug 2022 02:14:43 GMT

@masteros It can take upto 2+ hours, but usually within the hour. It's the weekend and late evening too, so you may even have to wait until the morning. Just keep checking the message box every 15 minutes or so for a red dot to appear which indicates a message waiting.

Re: forgot the account EMAIL

masteros — Sun, 28 Aug 2022 02:21:19 GMT

I think the system is stupid.I can't find my account back by my number.

Re: forgot the account EMAIL

Timer — Sun, 28 Aug 2022 06:09:53 GMT

@masteros

contact PM support team by CS_Agent to change email and set new password.

Re: forgot the account EMAIL

computergeek541 — Sun, 28 Aug 2022 10:35:10 GMT

@Timer wrote:
@masteros
contact PM support team by CS_Agent to change email and set new password.

The customer already did that and is waiting for a reply.