topic Re: Change monthly plan in Get Support

Change monthly plan

sartajkhan — Sat, 27 Aug 2022 17:41:35 GMT

Talk to agent

Re: Change monthly plan

sartajkhan — Sat, 27 Aug 2022 17:42:23 GMT

Re: Change monthly plan

computergeek541 — Sat, 27 Aug 2022 17:44:37 GMT

@sartajkhan wrote:
Talk to agent

You've posted on the message forum instead of in the chatbot. Please make your request through: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Change monthly plan

softech — Sat, 27 Aug 2022 17:44:43 GMT

@sartajkhan problem with changing plan?? you can do it without talking to agent. Just login to My Account, go to Plan and addon page and click Change my plan. Use the yellow arrows on the far right , or at the bottom for mobile site, to scroll through the plans and select the one you like

let us know if there is any problem

Re: Change monthly plan

dust2dust — Sat, 27 Aug 2022 17:45:11 GMT

??? You can login to your account to change your plan. You don't need an agent.

Re: Change monthly plan

computergeek541 — Sat, 27 Aug 2022 17:46:31 GMT

@sartajkhan wrote:
No

Who are you trying to answer? By any chance did you receive a private message from CS_Agent?

Re: Change monthly plan

Yummy — Sat, 27 Aug 2022 18:00:17 GMT

You do not agent to change plan.

After logging in to your account go to Plan & Add-Ons, Click on Change My Plan, pick Plan and select Change plan on renewal date or Change plan now

Re: Change monthly plan

DDM69 — Sat, 27 Aug 2022 18:48:27 GMT

LOL 😂

Re: Change monthly plan

Timer — Sat, 27 Aug 2022 19:16:07 GMT

@sartajkhan

do it by yourself to change plan go use browser from computer,and clear cache and cookies and use one page inPrivate mode,or safari on private mode,To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..

if still can't changed then contact PM support team by CS_Agent