topic Re: Help!! in Get Support

Help!!

parora1 — Tue, 04 Jan 2022 19:42:18 GMT

I forgot my self serve account password and security answer

please help me out

thank you

Re: Help!!

Taekgun — Sat, 30 Sep 2017 20:57:38 GMT

You'll need the help of a moderator to get your account sorted out.

Send a private message to @Moderator_Team, include your following info:
- account number
- phone number

- PIN
- a brief description of what has happened

…and they will be able to look into it for you.
Click the link for an explanation on how to private message the moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

*** I’m here to help but I’m not a PM Moderator, so please don’t private message me with any our your account information. ***

Re: Help!!

CS_Agent — Sat, 30 Sep 2017 20:57:30 GMT

Hi parora1,

Thank you for reaching out to us.

In order to better assist you, please send us a Private Message.

We are looking forward to your reply.

Cheers

Abdoulaye

Re: Help!!

parora1 — Sat, 07 Oct 2017 01:23:00 GMT

Ok sir

thanks for ur time though