topic Help in Get Support

Help

Lindsay7 — Thu, 25 Aug 2022 13:56:35 GMT

How do I add my kids to my account? Can I keep their same number?

Re: Help

computergeek541 — Thu, 25 Aug 2022 14:16:59 GMT

@Lindsay7 wrote:
How do I add my kids to my account? Can I keep their same number?

Sorry, but additional phone numbers cannot be added to an account. Each phone number must be in its own account. As to whether they can keep their number, those phone numbers must be still active at the old carrier, and the phone numbers must be from a city that Public Mobile/Telus Mobility also normally offers phone numbers for.

Re: Help

Outdoorsman — Thu, 25 Aug 2022 14:06:29 GMT

@Lindsay7hi you can’t add them to your account you have to activate their sim with a new email which will make a new account but you can pay through their account with your credit card In other words each account needs it’s own email address