topic Re: Iphone 11 in Get Support

Iphone 11

lepageca — Wed, 24 Aug 2022 19:36:32 GMT

I just ordered an Iphone 11 online through the website for 519$ and 2 days after, the same phone is 428$ !!
Should I return the phone when it get to me or could I receive a credit for the difference?

policy is return free within 30 days…

Re: Iphone 11

softech — Wed, 24 Aug 2022 19:43:22 GMT

@lepageca yes, you can get a full refund. Just open ticket with them via direct message with yiur order number

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there

Re: Iphone 11

will13am — Wed, 24 Aug 2022 19:43:24 GMT

@lepageca , is the one you purchased the same quality level? They are priced accordingly. There is a return policy, so if you want to get a cheaper one, you could return the previous purchase and buy again.

Re: Iphone 11

Timer — Wed, 24 Aug 2022 19:44:33 GMT

@lepageca

contact support team by private message CS_Agent to adjustment price or cancel order or retund and rebuy it.

Re: Iphone 11

Meow — Wed, 24 Aug 2022 20:09:16 GMT

Do not rush! Confirm what kind of phone grade you bought. $428 is graded as 'very good'. Most likely you bough last of 'great' or 'like-new'.

Re: Iphone 11

darlicious — Wed, 24 Aug 2022 22:22:02 GMT

@lepageca

Yes definitely return it. You may be having to wait for your refund a little while but consider looking into the phones currently on sale as they just started offering a $30 bill credit if you purchase today through the end of the month. So you can save some extra money or if you're interested in the Apple iPhone XR it is $160 off priced at $279 or $249 once you consider the $30 bill credit.

Edit: Image