topic Data not working after plan renewal in Get Support

Data not working after plan renewal

Dbnz — Tue, 04 Jan 2022 19:41:52 GMT

I just switched on the 12gb 3g plan (via. auto pay), but data doesn't work at all. There is nothing in data & add on usage tab in my account, but my plan tab showing this:

This plan includes: -
- 12 + 6GB BONUS
at 3G Speed /90 days
- 3 Choices with Provincial Talk
- Unlimited International Text
- Unlimited Provincial Talk

With previous plan I had no issues with data.

@CS_Agent please help

Re: Data not working after plan renewal

will13am — Fri, 29 Sep 2017 18:30:36 GMT

Might as well send the moderator team a private message with your account information so they can look into the problem.

Re: Data not working after plan renewal

stonechucker — Fri, 29 Sep 2017 19:09:03 GMT

@Dbnz, if this is a recent change (today??), power cycle your phone. It may be okay.

If there is still no data, send the moderators a private message.