topic Re: changing plans in Get Support

changing plans

doberman — Tue, 04 Jan 2022 19:41:50 GMT

I had a 90 day plan.

It has expired.

I am trying to change to a 30 day plan.

I have 70 dollars of credit.

How do I do this. It does not let me change plans.

Re: changing plans

xCameron94x — Fri, 29 Sep 2017 17:44:30 GMT

the mods will need to do that for you. You need to send them a private message

Re: changing plans

will13am — Fri, 29 Sep 2017 18:54:38 GMT

@doberman, are you sure you want to switch plans? Even though a plan you have may be expired, you can still renew the plan because it is grandfathered.

Re: changing plans

srlawren — Fri, 29 Sep 2017 19:25:26 GMT

@will13am I think you're confusing the "Expired". In this case, I believe @doberman means suspended, meaning as @xCameron94x points out, means you cannot change the plan thorugh self-serve but need to contact the moderator team for assistance.

EDIT: @doberman please use this link to send the moderator team a private message with your phone number and the details of the plan selection and they can assist you.