topic Re: Due date in Get Support

Due date

Singlegirl67 — Tue, 23 Aug 2022 08:37:11 GMT

My plan was due on the 6th thiis month an now they changed it to the 23rd this month how do I contact customer service…. I loss like 2 weeks of the plan !!!

Re: Due date

Timer — Tue, 23 Aug 2022 08:41:42 GMT

@Singlegirl67

contact support team by > CS_Agent

Re: Due date

Timer — Tue, 23 Aug 2022 08:44:43 GMT

@Singlegirl67

By the way, did you change the plan?

Re: Due date

darlicious — Tue, 23 Aug 2022 08:45:11 GMT

@Singlegirl67

Did you just pay and reactivate your plan services? You didn't lose 2 weeks you just started a new 30 day cycle. Your next renewal will be September 22nd. Pay by the 21st to not be suspended.

Re: Due date

cellphoneuser1 — Tue, 23 Aug 2022 09:32:45 GMT

@Singlegirl67 wrote:
My plan was due on the 6th thiis month an now they changed it to the 23rd this month how do I contact customer service…. I loss like 2 weeks of the plan !!!

Due date isn't the same every month. The 30 day plans means that it changes.

Re: Due date

Meow — Tue, 23 Aug 2022 14:26:07 GMT

The only such difference in billing cycle could be due to plan reactivation or plan change in the middle of cycle.

Otherwise due day changes from month to month by 1 day or so due to billing cycle of 30 days.