topic Re: address CS_Agent in Get Support

address CS_Agent

Ljm1988 — Mon, 22 Aug 2022 21:50:08 GMT

so i got a call from an old woman she said my phone called her at 4:44 and shes had calls from my number a bunch of times saying that her amazon payment needs to be updated. i told her i didnt call her. how is someone using my number.

Re: address CS_Agent

hTideGnow — Mon, 22 Aug 2022 21:20:21 GMT

Hi @Ljm1988

No need to worry. This is call Caller ID Spoofing. Your account was not compromised. No one got into your account. Just a trick some spammers/telemarkers using. They just fake their number on the caller id trying to make it like a regular number and fool others to pick up the call. CRTC and carrier are all aware of this nasty tick, but unfortunately, there is nothing effective in place to stop them.

Again, your account is safe. Nothing wrong

Re: address CS_Agent

Kold — Mon, 22 Aug 2022 21:23:26 GMT

Caller ID Spoofing

Re: address CS_Agent

Timer — Mon, 22 Aug 2022 21:24:50 GMT

@Ljm1988

do you active new line with new number,, maybe that new number you get is for some else. if have a new number you can tried to change number.

Re: address CS_Agent

dabr — Mon, 22 Aug 2022 21:57:56 GMT

@Ljm1988 As mentioned already, looks like your number is being spoofed which can be very frustrating but usually after a few weeks or so, these scammers/spammers will move on to another number.

I'd mention that to anyone calling you saying you've been calling them so that they're aware what's happening too.