topic Re: Plan change in Get Support

Plan change

Hunter2004 — Sat, 20 Aug 2022 16:35:58 GMT

I just seen the plan for student for $55 for 20G and would like to change to this plan but it's not giving me the option. What can I do.

Re: Plan change

hairbag1 — Sat, 20 Aug 2022 16:37:58 GMT

edit'd

Re: Plan change

esjliv — Sat, 20 Aug 2022 16:40:16 GMT

@Hunter2004 - you need to go to the Change Plan area and click on those yellow down arrows. After you hit it once, it then hovers over the up arrow (bad design), but just move your cursor down to the down arrow below it ~~unless~~ until you see the plan.

edit word correction

Re: Plan change

hTideGnow — Sat, 20 Aug 2022 16:39:51 GMT

Hi @Hunter2004 login to My Account, click change my plan. They will then present the plan from low to high plan price. Use thr YELLOW arrows to scroll through the plans. The arrows are with on far right on desktop or bottom if you check on your phone

Re: Plan change

Timer — Sat, 20 Aug 2022 18:43:02 GMT

@Hunter2004

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..