topic Re: Plans in Get Support

Plans

Hunter2004 — Sat, 20 Aug 2022 17:45:22 GMT

If I change my plan half through my cycle will my bill be prorated.

Re: Plans

esjliv — Sat, 20 Aug 2022 17:47:26 GMT

Nope, sorry @Hunter2004 , changing plans before your prepaid cycle is finished, starts a new cycle (with a full prepayment) and there is no prorating of the one you already paid.

Re: Plans

hTideGnow — Sat, 20 Aug 2022 17:50:40 GMT

Hi @Hunter2004 No prorated

Unused days and data will be forfeited, no partial refund

Best to schedule plan change on next renewal date. Also, if you make plan change early, they won't apply tjr regular reward this one partial time. The rewards will resume in the next renewal after

Re: Plans

Yummy — Sat, 20 Aug 2022 17:57:13 GMT

No. If you change plan in the middle of cycle, you will not get difference (refund) back.

Schedule plan change on next renewal.

Re: Plans

Timer — Sat, 20 Aug 2022 18:22:42 GMT

@Hunter2004

no option for prepaid service to do that.

tipc: use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page

and go to Plan & Add-ons, and scroll the plans using the down and up arrows on the far right. select the plan you want, and select ‘Change plan now’ then you pay full price plan, or ‘Change plan on renewal date’..to you not losing any money..