topic Re: PUK Code? in Get Support

PUK Code?

Sushildosanjh17 — Fri, 19 Aug 2022 02:53:51 GMT

I have a major issue!!! I accidentally locked my SIM card this morning by trying to remember my Sim code for absolutely no reason whatsoever I didn’t need to but I did anyhow I locked my SIM card on myself and now I have no access to my phone number which is horrible because I can’t even get support from you guys I can’t even sign into my account without access to my email to fix my forgotten password however I can’t get into my email without my phone number because I forgot my password to my email as well and I need my phone number to reset my password for my email also.!!!!!! What do I do and who do I contact!!!????!!!????!!

Re: PUK Code?

Timer — Fri, 19 Aug 2022 02:58:52 GMT

@Sushildosanjh17

where to find your PUK >> http://publicmobile.ca/en/on/get-help/articles/where-to-find-your-puk

also when you contact them ask to reset password.

Re: PUK Code?

softech — Fri, 19 Aug 2022 02:55:55 GMT

@Sushildosanjh17 you have quiet a bit to do, PUK as well as My Account login

I think it's best to use direct message and have PM support to reset your My Account password as well as provide you PUK code:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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