topic Re: Cannot receive confirmation SMS from shortcodes in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862562#M584821 <P>Yes, 1st thing I tried.</P> Fri, 19 Aug 2022 01:45:29 GMT atlon04 2022-08-19T01:45:29Z Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862552#M584811 <P>Hi,</P><P>Since the beginning of the month, I can't receive SMS from Paypal shortcode 725729. I didn't see in the shortcodes masterlist.</P><P>My sim card is been activated for a few years already.</P><P>Thank you.</P><P>&nbsp;</P> Fri, 19 Aug 2022 04:50:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862552#M584811 atlon04 2022-08-19T04:50:38Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862554#M584813 <P>If you just activated a public mobile sim card it can take some time (about a week) for certain short codes to find your new account. This has been reported before, but after the waiting period you should not have an issue&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/249277">@atlon04</a>&nbsp;</P> Fri, 19 Aug 2022 01:21:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862554#M584813 esjliv 2022-08-19T01:21:13Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862555#M584814 <P>This sim card is actived for a long time, a few years already. It just stopped receiving this particular shortcode at the start of the month.</P> Fri, 19 Aug 2022 01:32:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862555#M584814 atlon04 2022-08-19T01:32:45Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862560#M584819 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/249277">@atlon04</a>&nbsp;</P><P>rebooting device.</P> Fri, 19 Aug 2022 01:44:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862560#M584819 Timer 2022-08-19T01:44:15Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862561#M584820 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/249277">@atlon04</a>&nbsp;</P><P>what your device brand and model.</P> Fri, 19 Aug 2022 01:45:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862561#M584820 Timer 2022-08-19T01:45:03Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862562#M584821 <P>Yes, 1st thing I tried.</P> Fri, 19 Aug 2022 01:45:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862562#M584821 atlon04 2022-08-19T01:45:29Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862563#M584822 <P>I have a Samsung Galaxy A12 phone</P> Fri, 19 Aug 2022 01:49:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862563#M584822 atlon04 2022-08-19T01:49:48Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862569#M584828 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/249277">@atlon04</a>&nbsp;</P><P>do you have other device to tried your SIM on it.</P><P>&nbsp;</P><P>or</P><UL><LI>go to your text app clear cache<STRONG>/</STRONG>clear data,</LI><LI>updated version of Messages app,</LI><LI>check your software ios update date,</LI></UL> Fri, 19 Aug 2022 01:59:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862569#M584828 Timer 2022-08-19T01:59:26Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862571#M584830 <P>Thanks, with this and remembering to check my block number list it works now.<BR />I can't figure how this shortcode managed to be in my blocked list.</P> Fri, 19 Aug 2022 02:11:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862571#M584830 atlon04 2022-08-19T02:11:47Z Re: Cannot receive confirmation SMS from shortcodes https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862572#M584831 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/249277">@atlon04</a>&nbsp;</P><P><STRONG><A href="http://hardreset.info/devices/samsung/samsung-galaxy-a12/block-number/" target="_self">Block Number or remove</A>.</STRONG></P> Fri, 19 Aug 2022 02:18:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-receive-confirmation-SMS-from-shortcodes/m-p/862572#M584831 Timer 2022-08-19T02:18:45Z