topic Re: New account. in Get Support

New account.

abrahamrof0310 — Thu, 18 Aug 2022 18:59:49 GMT

Hello, I would like to create a new account to activate the sim card that I got by delivery.

Re: New account.

computergeek541 — Thu, 18 Aug 2022 19:00:24 GMT

Please proceed to activate.publicmobile.ca

Re: New account.

softech — Thu, 18 Aug 2022 19:01:23 GMT

@abrahamrof0310 PM My Account is one email - one account

So, if you are activating a new account, a second one, you will need to use a new email address for the login for this new account.

So, activate here: https://activate.publicmobile.ca/, remember to use the referral code from your first account. They are now have $5 x 5 months bonus for both referrer and referee.

Enjoy

Re: New account.

darlicious — Thu, 18 Aug 2022 19:38:45 GMT

@abrahamrof0310

Activation is now very simple and quick. Just be prepared before you start. Make sure you have the following:

SIM card.
An email address that has never been used with pm before.
A valid visa, MasterCard or amex card or a visa/debit or mastercard/debit card (not all debit/mastercards are accepted).
If the device you are using cannot take screenshots have a phone to take photos instead or a paper and pen to write down your account details. Take screenshots of your info when entered and your transaction summary.
A referral code and promocode (for $25+ plans use 12MONTHS2GB for $35+ plans try 2GBBONUS first to see if it's accepted.)
A tasty beverage in case you get nervous and have dry mouth or get thirsty.🥛🍸🍼🍷☕🍹🍶🍺🍵🥃☺

Re: New account.

esjliv — Fri, 19 Aug 2022 00:55:00 GMT

Have you activated using the activation link page (as others have suggested) yet @abrahamrof0310 ?

If not, and you are still looking to activate the SIM card with a new account, you may also look into doing this via this link to use the: Public Mobile Online Activation Assistance

Re: New account.

Luddite — Sun, 28 Aug 2022 19:23:43 GMT

@darlicious FYI:

in theory #2 is no longer necessary
#3 >> only Cdn/US credit/debit cards
I have not used it but perhaps better? Chat line: https://services.telus.com/chat/publicmobile/chat-pm.html?portal=publicmobile&language=en
If something goes wrong DO NOT pay more than once but do submit a trouble ticket

Re: New account.

darlicious — Sun, 28 Aug 2022 20:00:31 GMT

@Luddite

#2. Good to know.

#3. Yes I should have clarified.

I've had chat contact me but I have not yet contacted chat but thanks for bringing that up because now I can test the usage on my unlucky $13 plan for the weird usage that came up when chat did contact me. Thanks!

Then again if that is online chat versus texting chat that won't work?